Frequently Asked Questions

FAQs

1. How does the subscription work?

When you subscribe, you’ll receive fresh, premium flowers delivered to your doorstep every Thursday night or early Friday morning. Choose between:

  • Florist’s Choice: Professionally crafted bouquets or arrangements with new designs created every Shabbat. Available in two sizes: Standard or Premium.
  • Premium Roses: Affordable simplicity with 12 or 18 roses in your choice of colors.

Subscriptions renew weekly, and the cutoff time for changes or new orders is Wednesday at 12 AM.

2. When will my bouquet be delivered?

We deliver bouquets on Thursday night or early Friday morning, ensuring they arrive in time to beautify your Shabbat table. Delivery is always free.

3. What happens if I’m not home for Shabbat?

No problem! You can easily skip an upcoming delivery by visiting the Manage Subscription  in the menu before Thursday at midnight. If we don’t hear from you, we’ll assume you’re expecting your bouquet, and refunds won’t be available.

4. Can I choose the flowers in my bouquet?

We do not offer specific flower customizations. However, the Florist’s Choice subscription guarantees fresh, exciting designs every week. For Premium Roses, you can select from a few color options.

5. Do I have to sign a long-term contract?

Not at all! Our subscription is designed to be flexible. You can pause or cancel your subscription anytime. Just notify us before Thursday at midnight if you want to make changes for the upcoming Shabbat.

6. Why shouldn’t I just buy flowers at a store?

With Roga Shel Shabbat, you’ll never have to worry about last-minute shopping, or subpar quality. Our bouquets are carefully designed with fresh, high-quality blooms that are delivered directly to your door—saving you time, stress, and ensuring a luxurious touch for your Shabbat table every week.

7. Are there any extra fees or delivery charges?

Nope! Delivery is always 100% free, and the subscription price is all-inclusive. There are no hidden fees or surprises.

8. What makes Roga Shel Shabbat unique?

We offer the convenience of doorstep delivery, premium-quality flowers, and exciting new designs every Shabbat. Whether you choose the Florist’s Choice or Plain Roses, we make Shabbat preparation stress-free and beautiful.

9. What happens if I have an issue with my delivery or bouquet?

We strive for perfection, but if something doesn’t meet your expectations, please contact us immediately. We’re committed to your satisfaction and will work quickly to resolve any issues.

10. Can I gift this subscription to someone else?

Absolutely! you can purchase our Sand a gift option. This includes the same premium bouquet or arrangement, delivered as a thoughtful Shabbat gift. You can even add a personalized note!

Cutoff time: Thursday at 12 AM for delivery before Shabbat.