FAQ
Frequently Asked Questions
Answers to the questions we’re asked most, so you can feel confident and relaxed while planning your event.
Flowers & Design
Do you use real flowers?
Yes, always. We work exclusively with premium fresh blooms, sourced from the most trusted floral suppliers in the area. Each event receives its flowers fresh, hand-selected and delivered specifically for that date to ensure perfect color, fragrance and longevity. Preserved or silk flowers are available only for special installations or when required by venue restrictions.
Can you work with a specific flower or color palette?
Absolutely. We design around your colors, theme and personal style. If a specific flower isn’t in season, we suggest equally beautiful alternatives that keep the same feeling and tone of your original vision.
Do you provide decor beyond flowers?
Yes. We create complete event environments, from candles and pedestals to draping, arches and luxury backdrops. Our goal is not just to add flowers, but to transform the space.
What happens to the flowers after the event?
All arrangements are yours to keep. Many clients choose to gift them to guests or donate them, and we can help coordinate that if you’d like.
Chuppah Rental
Is an outdoor or rooftop wedding okay?
Yes for outdoor ground-level spaces. For rooftops and high-wind locations, we guide you toward the safest and most stable option so everything stays secure and beautiful.
When do you arrive to set up the chuppah?
We typically arrive 1.5 to 2 hours before the ceremony, depending on your venue’s access rules. Everything is ready well before guests arrive or photos begin.
Do you stay during the ceremony?
We don’t stand on-site during the ceremony, but we always stay nearby to make sure the structure is perfect, and we return the moment the ceremony ends for breakdown.
Do you handle breakdown after the ceremony?
Yes. We return right after the ceremony to discreetly dismantle the chuppah, remove florals and decor, and leave the space clean and organized.
Can we add centerpieces or extra decor?
Of course. You can add aisle flowers, centerpieces, floating candles, entrance arrangements, bridal bouquets and more. Everything is customizable.
Can the flowers be customized?
Absolutely. We design every chuppah to match your color palette, style and overall vision. You choose the tones, we bring them to life.
What affects the final pricing of each package?
The final price depends mainly on the flowers you choose, the location of your venue and any special details you’d like to add. Some weddings need a longer aisle, others want fuller florals or upgraded design elements. We tailor everything to your vision and your space, and we’re happy to guide you. Message us on WhatsApp or call anytime.
Do you offer chuppah delivery outside NYC and Long Island?
Yes. We frequently serve Manhattan, Brooklyn, Queens and Long Island. Travel fees may apply based on distance, always transparent and upfront.
General & Booking
How far in advance should I book?
For full wedding florals and large celebrations, we recommend reserving your date 6 to 12 months in advance. Chuppah rentals are typically booked 3 to 6 months ahead. Smaller or weekday events can often be accommodated with 1 to 2 weeks notice, depending on availability.
How do I book?
Once you approve your proposal, we secure your date with a 30% non-refundable deposit. The remaining balance is due before the event, as set out in your proposal.
What if I need to reschedule?
We understand, life happens. If you need to move your date, we’ll transfer your deposit (subject to availability) with at least 60 days notice.
Do you offer consultations?
Absolutely. We offer complimentary initial consultations to discuss your vision, color palette and floral direction. In-person meetings are available after booking.
What are your typical price ranges?
Pricing depends on the event scale, location and level of design. As a general guide: chuppah packages from $1,200; intimate weddings and vow renewals from around $3,500; full-service weddings from around $8,500; Bar/Bat Mitzvahs and Sweet 16s from around $3,500; corporate and gala events from around $2,500.
Payment & Policies
What forms of payment do you accept?
We accept Zelle, check, ACH transfer and major credit cards.
Are deposits refundable?
Deposits are non-refundable, as they reserve your date and cover design preparation.
Do you charge travel fees?
Delivery within 30 miles of our studio is included. Events outside that range may have a small travel fee, depending on distance and setup time.
Let’s make it unforgettable
Still have a question?
Text or WhatsApp us and we usually reply within minutes.